Política de envío

Thank you for visiting and shopping at our store. The following terms and conditions constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery. If there will be a significant delay in shipping your order, we will contact you via email or telephone.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

When tracking is available, you will receive a shipment confirmation email containing your tracking number once your order has shipped. Tracking information typically becomes active within 24 hours.

Please note that some of the carriers we use for standard shipping do not provide tracking numbers. If your order is shipped with one of these carriers, you may not receive tracking information. Rest assured that your order is still on its way and will be delivered within the estimated shipping timeframe.

Customs, Duties and Taxes

We are not responsible for any customs duties, taxes, or other fees applied to your order. All charges imposed during or after shipping are the responsibility of the customer.

Damages

We are not liable for products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier and our support team as soon as possible so we can assist you. Please retain all packaging materials and damaged items until the claim process has been completed.